Frequently Asked Questions
Everything about Bibicord - the Gen 2 pre-order line and the Gen 1 clearance stock. Cannot find your answer? Contact customer service.
About Bibicord
What is Bibicord?
Bibicord is a patented all-in-one retractable charger. It combines a wall charger, a built-in retractable cable, and (on the power bank models) a battery into one compact, magnetic device - so you carry one thing instead of three.
What is the difference between a bibicharger and a bibipowerbank?
A bibicharger is a wall charger only, with no battery. A bibipowerbank is a wall charger plus a built-in power bank (battery) in one device, so you can charge at the wall and then take the battery with you.
What is the difference between Gen 1 and Gen 2?
Gen 2 is the new line: all USB-C, a built-in retractable cable, 30W charging, a magnetic body, foldable prongs, White and Black colors, with power bank, Qi2 wireless, and travel-adapter options. Gen 1 is the original line, now available in limited clearance, in Mint and White with USB-C, Apple Lightning (MFI), or Micro-USB connectors depending on the model.
How do I know which connector I need?
Check your device. USB-C is used by iPhone 15 and newer, most modern Android phones, and many cameras. Apple Lightning (MFI) is used by iPhone 14 and earlier. Micro-USB is used by many cameras and older devices. Every product lists its connector.
Gen 2 (pre-order)
When does Gen 2 ship?
Gen 2 is on pre-order now and ships October to November 2026. Your card is charged at pre-order to reserve your unit in the production run.
What connector does Gen 2 use?
Gen 2 uses USB-C for all models.
How fast does Gen 2 charge?
Up to 30W at the wall - 5V/3A, 9V/3A, or 12V/2.5A - which fast-charges modern phones and tops up tablets.
How big is the Gen 2 battery?
The BibiPowerbank Gen 2 has a 5,000mAh battery, with power-bank output of 5V up to 15W.
Does Gen 2 have wireless charging?
Yes - the BibiCharger + Qi2 and the BibiQi2 Wireless Pad both offer Qi2 magnetic wireless charging.
Does the Gen 2 cable really retract?
Yes. The built-in USB-C cable is about 3 feet and winds cleanly back into the round body, so there is nothing to tangle or lose.
What colors does Gen 2 come in?
Gen 2 comes in White and Black.
Does Gen 2 work internationally?
Yes - it runs on 100 to 240V, so it works on any grid. The Travel Adapter Edition adds regional plug adapters for international trips.
What is the Travel Adapter Edition?
It bundles the retractable USB-C charger with an international plug adapter, so one device charges anywhere in the world.
Gen 1 (in-stock clearance)
Is Gen 1 in stock now?
Yes - Gen 1 is our original line and is in stock and shipping today, on clearance while Gen 2 is on pre-order. No pre-order wait.
What connectors do the Gen 1 products use?
Gen 1 comes in USB-C, Apple Lightning (MFI), and Micro-USB versions depending on the model. Always check the connector listed on the product before buying.
Does the Gen 1 charger work with iPhone 15, 16 or 17?
Yes - choose the Gen 1 USB-C version for iPhone 15, 16 and 17. The Apple Lightning (MFI) version is for older iPhones.
I have an older iPhone with a Lightning port - which one do I need?
Choose a Gen 1 Apple Lightning (MFI) model for iPhone 14 and earlier. For iPhone 15 and newer, choose USB-C.
Do you have a power bank for cameras?
Yes - the Gen 1 Micro-USB Mint power bank is designed for cameras and calculators, not phones.
Which cameras work with the camera power bank?
The Micro-USB power bank works with many Canon, Nikon, Sony and Panasonic cameras - for example the Canon EOS M50, Nikon D3500, Sony Alpha a6500, and Panasonic Lumix ZS80. See the product page for the full compatibility list.
What colors are the Gen 1 products?
Gen 1 comes in Mint and White.
Why is Gen 1 cheaper than Gen 2?
Gen 1 is the original design being cleared out at blowout pricing to make room for Gen 2. It is fully functional and ships now.
Specs & compatibility
What phones is Bibicord compatible with?
Any USB-C device, including iPhone 15/16/17, Samsung Galaxy, Google Pixel, OnePlus, Sony and LG. Gen 1 also offers Apple Lightning and Micro-USB versions for older devices and cameras.
What is the maximum charging output?
30W at the wall (5V/3A, 9V/3A, 12V/2.5A). The cable and USB-C port together output up to 15W.
Is it surge protected?
Yes - Bibicord is designed with surge protection for safe charging.
How long is the cable?
The built-in retractable USB-C cable is about 3 feet.
Ordering, shipping & returns
How do pre-orders work?
When you pre-order a Gen 2 product, your card is charged to reserve your unit, and it ships October to November 2026.
Can I cancel a pre-order?
Yes - you can cancel a pre-order for a full refund any time before it ships.
How much is shipping?
Shipping is calculated by weight and destination and shown at checkout before you complete your order.
How do returns work?
In-condition items can be returned within 30 days with a Return Authorization (RMA) number. Pre-orders can be cancelled for a full refund before they ship. See our Return Policy for details.
Is Gen 1 in stock while Gen 2 is on pre-order?
Yes. The Gen 1 line - including the Mint wall charger and multi-packs - is in stock and ships now at clearance pricing. Only the Gen 2 line is on pre-order, shipping October to November 2026.