Bibicharger FAQs

What cord tips are offered?

The bibicharger is available with Apple lightning tip, micro USB and USB-C tips.

How long is the cord?

The cord 36 inches long when fully retracted.

How do I register my Bibicharger product?

In order to register the purchase of a Bibicord product, simply email info@bibicord.com. In the email, include your name, address, a copy of your receipt and a picture of the product.

Is the USB-Type C cable reversible?

Yes, the USB-Type C end of the cable is reversible – there is no wrong way to plug in.

Will the device shut off when done charging so it does not "over" charge the phone?

The device will stop charging your phone or tablet when your phone or tablet is fully charged.

Will the device continue to draw power from the outlet when not connected to a device?

No, the charger includes technology that prevents the charger from drawing power from an outlet when not electronic device is connected.

Does the Bibicharger have a battery?

Not at this time, but stay tuned as we are working on a version that has a battery included.

How powerful is the Bibicharger?

The Bibicharger is a 2.4 amp charger capable of charging any phone or tablet. Additionally, it has a USB port to allow for an extra cable to be attached so that two phones can be charged simultaneously.

What colors is the Bibicharger available in?

Currently, white, gold, rose gold and black.

Can the Bibicharger be customized in any way?

Yes, the Bibicharger can be customized with a logo, monogram or personal picture of your choice.

When and where can I buy the Bibicharger?

We will be launching an Indiegogo campaign in early August and anticipate delivery of units by November, 2017. Thereafter the Bibicharger will be available directly through our website.

What is the light indicator for?

It will turn green when the device being charged is fully charged.

Do you have a social media presence?

Yes, we can be found on Facebook, Instagram and Twitter. You can find the links at the top of our home page. Please follows us and tell us what you think of the Bibicharger!

What does my warranty cover?

Bibicord offers a one (1) year limited warranty from the original date of purchase covering manufacturer defects in materials and workmanship. This warranty does not extend to instances where the product is damaged through uses for which it was not intended, misuse, mishandling, removal and/or reinstallation, neglect, accident, tampering, lack of care, abuse or other abnormal use. For a copy of our warranty please click here.

How do I submit a warranty claim?

Provide a scanned copy of your receipt, name and address for shipping, email address, phone number and a description of the issue with the product to info@bibicord.com. We will provide a Return Authorization Number and instructions for return of the product to Bibicord. Once Bibicord receives the defective product we can process your claim.